Tala, the financial infrastructure company building the world’s most accessible financial services, today announced a $100 million partnership deal with major ASEAN bank CIMB to accelerate its launch in the fast-growing Vietnam market.
While many Vietnamese adults have access to digital accounts, they are still underserved with little to no access to credit, an essential financial product. Tala addresses financial access gaps with an end-to-end, AI native solution from credit scoring, decisioning, and disbursement, all within a few minutes through its mobile app.
Headquartered in the United States, Tala has over 13 million customers and disbursed US$7 billion across three continents in the last decade. Vietnam is the latest addition to its Asia region. Tala has been serving the neighboring country, the Philippines, for eight years, disbursing $2 billion to its four million customers.
“We’re proud to partner with CIMB, one of the most respected banks in Vietnam, to provide safe, affordable credit to many people who don’t have access,” said Shivani Siroya, CEO and Founder of Tala. “Tala’s state-of-the-art proprietary technology combined with award-winning customer service makes us uniquely qualified to meet the financial needs of underserved Vietnamese.”
The partnership between Tala and CIMB introduces a flexible line of credit product, which eligible customers can access credit limits of up to VND 30 million for permitted consumption purposes with tenor for each drawdown up to 61 days, with the flexibility to choose repayment due dates that align with their individual financial plans. Customers may also proactively repay their loans at any time to ease financial pressure without incurring fees, including early repayment. The registration and approval process is fully digitized through Tala’s application, significantly shortening processing time, and ensuring quick disbursement.
“I’ve seen first-hand the frustration and struggles of the lack of good credit options for everyday Vietnamese,” commented Steven Truong, General Manager of Tala. “The partnership with CIMB will enable us to reach the underbanked with our app and continue to fulfill Tala’s mission.”
CIMB contributes its robust infrastructure, regulatory expertise, and strong insights into market knowledge, while Tala brings innovative technology and a deep understanding of underbanked populations. The collaboration particularly benefits customers by offering a seamless, convenient, and efficient journey towards access to responsible and inclusive financial solutions.
“We expect to expand customers’ access to digital financial services, enabling them to proactively and easily achieve their personal financial goals with financial leverage from the collaborative product between Tala and CIMB.” said Ms. Le Hien Trang – Head of Partnership and Strategic Growth, CIMB Vietnam.
About Tala
Tala is a financial infrastructure company using proprietary data and AI to build the world’s most accessible financial services. Nearly 13 million people have used Tala’s app to access credit, make payments, and improve their financial lives. With a presence across multiple emerging markets and backed by more than $500M from leading global investors, such as IVP, Upstart, Notable Capital, Google Ventures and PayPal Ventures, Tala is unlocking the economic power of the global majority.
Tala operates in Vietnam as a locally registered company (Enterprise Registration Certificate No. 0319175780, issued September 23, 2025) with an office at Friendship Tower, 31 Lê Duẩn Street, District 1, Ho Chi Minh City (Contact: 028 3869 0628). Tala is a technology service provider and is not a licensed bank or credit institution in Vietnam. All lending services are provided by our licensed banking partner, CIMB.
About CIMB Vietnam
CIMB is the fifth‑largest banking group in ASEAN by assets, employing over 33,000 people and serving 26 million customers across 10 markets. In Vietnam, CIMB offers a comprehensive suite of digitally driven banking products and services designed to deliver convenience, safety, and security.
CIMB Bank Vietnam was the first entity within the CIMB Group to adopt a fully digital banking model and has since become recognized as one of the country’s most innovative and fast‑growing digital banks. Headquartered in Hanoi with a branch in Ho Chi Minh City, CIMB Bank Vietnam continues to expand digital banking solutions for individuals and partners nationwide.
In 2025, CIMB received three international honors: “Best Growth Strategy Vietnam 2025” from Global Banking and Finance Review, “Excellence in Digital Strategy” at the Digital CX Awards 2025, and certification as a “Great Place to Work.”